Refund policy

RETURN AND REFUND POLICY

Custom Print-on-Demand Products

All products at Dyzorder are made to order specifically for you after purchase to reduce waste and overproduction. Because of the custom nature of our print-on-demand items, we have the following policy:

Returns & Exchanges

We accept returns and exchanges only for:

• Defective products (printing errors, manufacturing defects)
• Damaged items received during shipping
• Incorrect items sent

Return Window: 30 days from delivery date

Non-Returnable Items: Due to the custom print-on-demand nature of our products, we cannot accept returns for:

• Change of mind or buyer's remorse
• Incorrect size ordered (please review size charts before ordering)
• Color variations between screen display and actual product

How to Request a Return

Contact us at dyzorder@gmail.com within 30 days of delivery with:

• Your order number
• Photos of the defective or damaged item
• Description of the issue

Return Shipping

• Defective/damaged items: We cover return shipping costs
• Customer error (wrong size, etc.): Customer pays return shipping

Refund Process

Once we receive and inspect your return:

• Approved refunds will be processed within 5-10 business days
• Refunds will be issued to your original payment method
• Processing time may vary depending on your location and financial institution

Contact Information For return inquiries: dyzorder@gmail.com Response time: Within 24-48 hours

Address for Returns Return address will be provided after return approval.